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UX Designer – 2 (D)

Closing date for applications: 12/01/2023
OVERVIEW OF ROLE
Specialist role
 Designer
Summary of the work
 Shared Channels Experience (SCE) is leading the transformation of consistent experiences for colleagues and customers driven by life events and other user needs, regardless of channel or service line. Enabling safe, efficient, inclusive and consistent journeys across DWP.
Latest start date
 24/01/2023
Expected contract length
 12 Months
Location
 Yorkshire and the Humber
Organisation the work is for
 Department for Work & Pensions
Maximum day rate
 Please specify required day ratefy
ABOUT THE WORK
Early market engagement
 N/A
Who the specialist will work with
 The exisiting DWP consists of a mix of DWP colleagues & third party resources.
What the specialist will work on
 The Designer will work on the DWP Customer View Project. The Customer View Project is an Online Self Service Interface making it wasy for customers to self serve enquiries.
WORK SETUP
Address where the work will take place
 The Services will be aligned to a DWP Technology Hub (to include Manchester, Newcastle, London, Leeds or Blackpool) as agreed prior to commencement of each service, the majority of the DWP Digital Workforce are currently working from home and this is anticipated to continue.
Working arrangements
 2 Days at a DWP Technology Hub & 3 Days working from home.
Security clearance
 Supplier will be subject to the Department Security Standards and will be BPSS cleared as a minimum prior to commencement of the contract.
ADDITIONAL INFORMATION
Additional terms and conditions
EVALUATION CRITERIA
How many specialists to evaluate
 3
Cultural fit criteria
 -Experience of working within cross fucntional teams -Experience of working with similar size organisations
Assessment methods
Evaluation weighting
 Technical competence 50% Cultural fit 10% Price 40%
EXPERIENCE
Essential skills and experience
  • Experience of working to GDS principles
  • Experience of delivering agile methodology in a fast paced, evolving environment
  • Experience of simplifying technical information for non technical audiences
  • Experience of using research data and analytics to understand user needs
  • Experience of applying technical knowledge to create and design workable prototypes
  • Experience of designing products with accessibility needs in mind
  • Familiarity with WCAG 2.1 guidelines and designing to meet AA standards
  • Experience of working within the Public Sector environment
Nice-to-have skills and experience
  • Experience of working in blended teams
  • Experience of delivering at scale
EXPRESS INTEREST
Closing date for applications: 12/01/2023

UX Designer – 2 (D)

Closing date for applications: 12/01/2023


Specialist role:

Designer

Location:

Yorkshire and the Humber

Organisation:

Department for Work & Pensions

Maximum day rate:

Please specify required day ratefy
FULL DETAILS / EXPRESS INTEREST HERE
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