ServiceNow Developer 3 (D)

Closing date for applications: 08/06/2021
Specialist role
Summary of the work
ServiceNow Developer specialist, to work with DWP resources delivering continuous improvement and development of the DWP Place Roadmap for DWP end users.
Latest start date
Expected contract length
12 months
North West England
Organisation the work is for
Department for Work & Pensions
Maximum day rate
Early market engagement
Who the specialist will work with
DWP ServiceNow developers -Third parties/internal teams supporting/developing integration and automation between ServiceNow and other products-All deliverables will be agreed between the DWP Digital Delivery Teams and chosen supplier
What the specialist will work on
The specialist will need to be highly experienced (Practitioner level) with the ServiceNow product, able to deal with the day to day development and design of features and applications within the platform and contribute towards the design of the DWP place programme milestones- Specialist will build, configure & develop ServiceNow platform improvements (meeting supplied requirements and deliverables) around platform capability/usability/stability - New feature discovery; support business analysts/designers to investigate/guide requirements for new capabilities- Software Development Lifecycle Process - Service enhancement and new service delivery to the required standards- Lead integration and automation between Estate products
Address where the work will take place
The role will be currently undertaken remotely but there is a likelihood that the individual would need to travel to the Corporate Hub location in Manchester at some point.
Working arrangements
Specialist will work 5 working days per work remotely until further notice. The specialist will be required to be online between the hours of 8:00AM - 17:00PM
Security clearance
All suppliers must be BPSS cleared and on-shore.
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
-Able to work in partnership with clients to understand requirements and tailor outcomes accordingly -Be transparent and collaborative when making decisions -Be accountable and take responsibility for their work -Work with colleagues with little or no technical knowledge; share knowledge and experience with other team members -Adopt a no-blame culture -Able to work in a 'badgeless' manner with all members of the Product Delivery Unit, ignoring individuals' parent organisation to ensure the best outcome for the 'client'
Assessment methods
Evaluation weighting
Technical competence 70% Cultural fit 5% Price 25%
Essential skills and experience
  • Ability to deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle
  • Experience of completing stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales
  • Attend and participate in Agile ceremonies
  • The ability to complete development of user stories to the DWP definition of 'Done'
  • Provide Show and Tells to Senior Developers, Business Analysts, and System Administration team
  • Create and maintain documentation
  • Able to build, configure, and support ServiceNow features, applications, and integrations
  • Able to build and test simple integrations, or can work on more complex integration as part of a wider team
  • Experience of JavaScript within the ServiceNow platform, knowledge of the Glide APIs- working level
  • Current ServiceNow platform certification
  • Minimum 2 years' hands on development experience on the platform
  • Experience working with these technologies, methods, and frameworks
  • ITIL qualifications or experience/skills
  • Demonstrate experience of working on large scale organisation and/or Government or Public Sector installation of ServiceNow
Nice-to-have skills and experience
  • Agile Development
  • Knowledge of Angular, HTML, CSS

Closing date for applications: 08/06/2021

ServiceNow Developer 3 (D)

Closing date for applications: 08/06/2021

Specialist role:



North West England


Department for Work & Pensions

Maximum day rate:


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