EXPERIENCE
Essential skills and experience
- You will have experience of and ability to build a team. You will be excellent at mentoring current staff. You will be able to transfer your expert knowledge to individuals
- An expert in managing relationships between stakeholders
- Ability to ensure that disparate suppliers and vendors come together to deliver Disclosure Scotland’s Service
- You will have experience of an evidential approach to understanding users and their needs. Able to translate user stories and propose design approaches or services to meet needs
- You will be a strategic thinker. Able to have an overall perspective on business issues, events, activities and an understanding of their wider implications and long-term impact
- You will have an in-depth understanding of Service Management Framework principles and processes and ability to apply the technical knowledge in project or programme activities
- You will be able to visualise, articulate, solve complex problems and concepts, and make disciplined decisions based on available information
- Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements
- Ability to take management information and consolidate agreed key performance indicators into product or service measures that underpin service management of a specific product or service
- Be able to build a high performing team where all team members are clear on their roles and responsibilities
- In addition to above, please send CV to DS_PMO_Mailbox@disclosurescotland.gov.scot by 17th July midnight
Nice-to-have skills and experience
- Asset and configuration management - Experience of configuration management
- Service Improvement - Demonstrable experience of service improvement