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Programme Manager, Modern Technology for Housing Services (PM)

Closing date for applications: 01/09/2020
OVERVIEW OF ROLE
Specialist role
 Programme manager
Summary of the work
 Hackney is transforming how tenants and leaseholders are supported by building services designed around the people that use them. Our ambitious roadmap of development will enable us to remove dependence on a single legacy system within 18 months, operating and improving a series of products, connected via our API platform.
Latest start date
 01/09/2020
Expected contract length
 2 years
Location
 No specific location, eg they can work remotely
Organisation the work is for
 London Borough of Hackney
Maximum day rate
 £500
ABOUT THE WORK
Early market engagement
Who the specialist will work with
 As the Programme Manager you’ll help manage stakeholders and the product teams around the common goal, working with agile delivery managers using disciplined agile methodology. You’ll also be a champion for user needs, simpler business processes, and re-usable technology, helping colleagues use these to deliver better and more efficient services. Successful candidates will have leadership experience of agile product teams.
What the specialist will work on
 1. Coordinate a multi-disciplinary agile software development team to manage delivery and iteratively improve our housing products, as well as build new user-focused digital services for housing.2. Oversee roadmap planning, resource management, procurement, and vendor management. Flag potential risk points early and work with the team and stakeholders to creative solutions to address pitfalls.3. Communicate the team’s progress and challenges to key stakeholders, and ensure that team members are kept up to date.4. Implement a product vision developed in collaboration with housing leadership.
WORK SETUP
Address where the work will take place
 Hackney, London and remote working
Working arrangements
 Mainly remote working, but with some travel to Hackney in the future for some face to face work.
Security clearance
 n/a
ADDITIONAL INFORMATION
Additional terms and conditions
EVALUATION CRITERIA
How many specialists to evaluate
 3
Cultural fit criteria
 -Work as a team with our organisation and other suppliers -Work with Hackney and other suppliers in a diverse environment -Be transparent and collaborative when making decisions -Share knowledge and experience with other team members -Have a no-blame culture and encourage people to learn from their mistakes
Assessment methods
Evaluation weighting
 Technical competence 60% Cultural fit 7% Price 33%
EXPERIENCE
Essential skills and experience
  • Familiarity with cloud computing including continuous integration / deployment, test-driven development, automated testing
  • Familiarity with accessibility a passion for inclusive design and comfortable with user-centred approaches
  • Work comfortably in an agile environment with rapidly changing deadlines, workloads, and goals
  • Create effective, prioritized product descriptions, user stories, and delivery plans to meet user needs in a cost-effective way
  • Lead data-based continuous delivery and improvement, ensuring that services are regularly analysed, maintained and improved to better user experience
  • Design service processes to include continuous feedback loops between customers and the service team
Nice-to-have skills and experience
  • Ideally you will have knowledge of social housing and familiarity with the legislation and processes that support good outcomes for tenants, leaseholders and the landlord
EXPRESS INTEREST
Closing date for applications: 01/09/2020

Programme Manager, Modern Technology for Housing Services (PM)

Closing date for applications: 01/09/2020


Specialist role:

Programme manager

Location:

No specific location, eg they can work remotely

Organisation:

London Borough of Hackney

Maximum day rate:

£500
FULL DETAILS / EXPRESS INTEREST HERE
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