prj_3380 – Citizen Health Technology Delivery Manager

Closing date for applications: 21/08/2019
Specialist role
Delivery manager
Summary of the work
Lead on delivery across programmes/portfolio. Deliver the internal transformation on ‘digital first’. Deliver a consistent approach across all the delivery teams/delivery boards/internal performance, including metrics/reporting/governance. Risk/issue management. Mentor/coach/direct lead programme heads. Leadership on delivery across programmes ensuring consistency/robust approaches that leave a legacy of delivery across Citizen Facing products
Latest start date
Expected contract length
6 months with option to extend for a further 3 months.
Yorkshire and the Humber
Organisation the work is for
NHS Digital
Maximum day rate
Please specify required day rate
Early market engagement
Who the specialist will work with
This is a client-side role, being fully part of the Citizen Health Technology Senior Leadership Team. Work with all delivery teams across programmes and senior stakeholders across the organisation and commissioning organisations.
What the specialist will work on
To support the programme delivery during 2019/20, NHS Digital is seeking specialist delivery expertise to aid the delivery of the following programmes: NHS App NHS Login NHS Website (NHS.UK) NHS Apps Library Widening Digital Participation Personal Health Record National Opt Out Working alongside the NHS Digital senior team across the full portfolio of programmes. To ensure pace and strength of delivery, leaving a strong legacy of delivery within NHS Digital.
Address where the work will take place
Either location: Leeds - Bridgewater Place London - Skipton House, Elephant and Castle
Working arrangements
5 days a week in the office under normal circumstances. Occasional working from home/remote with prior agreement. When home/remote - needs to be available to dial into meetings etc.
Security clearance
Minimum Baseline Personnel Security Standard.
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
Operating with integrity and openness at all times in the client’s best interests (5%). Able to collaborate across organisational boundaries (e.g. NHS Digital, NHS England, NHSx and Department of Health and Social Care) (5%).
Assessment methods
Work history Reference Interview
Evaluation weighting
Technical competence 60% Cultural fit 10% Price 30%
Essential skills and experience
  • Expert agile programme and delivery management capability on significant projects and portfolios >£100m (10%)
  • Experience of managing and governing delivery of complex portfolios with multiple programmes in parallel (10%)
  • Experience of successfully engaging and reporting to senior stakeholders (CxO and SCS) level (10%)
  • Extensive experience of Digital by Default (DbD) and the associated standards, assessment process, and spend controls (10%)
  • Experience and demonstrable skills in digital transformation, transition and service management of complex digital services (5%)
  • Experience in blending in-house and third parties to successfully source and deliver digital outcomes (5%)
  • Strong negotiation skills and the ability to influence external partners, suppliers, stakeholders and customers to secure mutually beneficial outcomes (5%)
  • Proven track record of managing and mitigating risks and issues strategically (5%)
Nice-to-have skills and experience
  • Experience of mentoring and coaching more junior resources to improve internal culture and capability
  • Experience of digital transformation delivery across other government departments
  • Experience in supporting procurement and commercial management functions to source required outcomes
  • Ability to create concise and insightful communications for dissemination to all stakeholder groups
  • Experience demonstrable of strategic business planning and financial control

Closing date for applications: 21/08/2019

prj_3380 – Citizen Health Technology Delivery Manager

Closing date for applications: 21/08/2019

Specialist role:

Delivery manager


Yorkshire and the Humber


NHS Digital

Maximum day rate:

Please specify required day rate

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