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DWP User Researcher Accessibility Technologies (UR)

Closing date for applications: 08/03/2023
OVERVIEW OF ROLE
Specialist role
 User researcher
Summary of the work
 User Researchers will be key to a multi-disciplined DWP Accessibility Technologies team delivering accessibility technologies. You are required to plan and lead user research activities, prioritising decisions and work based on user needs. An expert in problem definition and selecting appropriate research strategies to tackle issues and understand user needs.
Latest start date
 01/04/2023
Expected contract length
 6 months
Location
 North West England
Organisation the work is for
 The Department for Works and Pensions
Maximum day rate
 £625
ABOUT THE WORK
Early market engagement
Who the specialist will work with
 You will be working as part of an internal multidisciplinary Accessibility Technologies product team and will have access to team members, leadership and our users.
What the specialist will work on
 You will be working as part of an internal multidisciplinary Accessibility product team helping to deliver accessibility technologies improving user experience.You will be accountable for the end-to-end delivery of research, developing and delivering research that considers the time & budget vs outcomes perspective. You will bring to team your recommendations and insights that focuses on user behaviours and experiences based on evidence gathered using a range of research methods.
WORK SETUP
Address where the work will take place
 Manchester HUB 2 St Peter’s Square, Manchester, M2 3AA Sheffield HUB Kings Court, 80 Hanover Way, S3 7UFBlackpool HUB Peel Park, Brunel Way, Blackpool, FY4 5ES
Working arrangements
 Working arrangements will be a blend of remote working and working from a HUB site, you will spend roughly 40% of your time onsite and 60% at home. Regular travel to Sheffield HUB site will be required.
Security clearance
 BPSS minimum security clearance
ADDITIONAL INFORMATION
Additional terms and conditions
EVALUATION CRITERIA
How many specialists to evaluate
 3
Cultural fit criteria
 -Work collaboratively with team members, other stakeholders, users and suppliers -Be transparent and collaborative when making decisions; -Have a no-blame culture and encourage people to learn from their mistakes; -Take responsibility for their work -Share knowledge and experience with other team members -Challenge the status quo; Be comfortable standing up for their discipline; -Can work with clients with low technical expertise
Assessment methods
Evaluation weighting
 Technical competence 60% Cultural fit 20% Price 20%
EXPERIENCE
Essential skills and experience
  • Experience of doing research for internal applications for large private organisations or Government departments
  • Experience of user-centred analysis and design
  • Experience of using a range of research methods to generate insights
  • Experience of using qualitative and quantitative methods based on requirements
  • Experience of working in agile software development teams, helping to prioritise features utilising research and problem definition
Nice-to-have skills and experience
  • Experience of doing research for accessibility related user needs/problems
  • Experience of doing user research with Digital Workplace solutions context
  • Strong Communication skills -Able to present recommendations and findings to senior leadership
EXPRESS INTEREST
Closing date for applications: 08/03/2023

DWP User Researcher Accessibility Technologies (UR)

Closing date for applications: 08/03/2023


Specialist role:

User researcher

Location:

North West England

Organisation:

The Department for Works and Pensions

Maximum day rate:

£625
FULL DETAILS / EXPRESS INTEREST HERE
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