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DWP – Service Transformation Junior Content Designer JML (CD)

Closing date for applications: 10/02/2023
OVERVIEW OF ROLE
Specialist role
 Content designer
Summary of the work
 The specialist will be able to work at pace in an agile environment, from a digital perspective, be aware of user centred approach to content design and how to write and edit using style guide and plain English. They will monitor and improve content based on user research and data.
Latest start date
 03/04/2023
Expected contract length
 24 months with an optional extension period of up to 6 months
Location
 North West England
Organisation the work is for
 DWP - DWP Place - DWP Digital
Maximum day rate
 £350
ABOUT THE WORK
Early market engagement
Who the specialist will work with
 The specialist will work with stakeholders across Technology Services including Product Owners and Service Owners. Within the team they will work with Digital Delivery Managers, Business Analysts, Interaction Designers, User Researchers and Developers.
What the specialist will work on
 The specialist will work with Digital Engagement (Comms) Managers, Product Owners and Delivery teams as part of the DWP Place (ServiceNow) suite of work. The specialist will work with the teams to develop content which effectively develops and communicates how we engagement and take-up.
WORK SETUP
Address where the work will take place
 Primarily at the DWP Digital Corporate Hub2- St Peters Square, Manchester - although there may be a requirement to work from other DWP locations in the North West.
Working arrangements
 Specialist will work a minimum of 40% of their time (as directed by line management) on site at the Manchester Hub. The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday
Security clearance
 All suppliers must BPSS cleared and On-Shore
ADDITIONAL INFORMATION
Additional terms and conditions
 https://www.gov.uk/guidance/terms-and-conditions-of-digital-marketplace-frameworks
EVALUATION CRITERIA
How many specialists to evaluate
 3
Cultural fit criteria
 -Work well as the lead of a team and keep the team motivated to perform well -Transfer knowledge gained through the team and be willing to share experiences across the wider department. -Be transparent and collaborative when making decisions -Is accountable and takes responsibility for their work -Can work with colleagues with little or no technical knowledge
Assessment methods
Evaluation weighting
 Technical competence 70% Cultural fit 5% Price 25%
EXPERIENCE
Essential skills and experience
  • Associate Content Designer with demonstrable experience of creating user facing multimedia content
  • Be able to work at pace in an agile environment and from a digital perspective
  • Have exemplary spelling and grammar and be aware of how to write and edit using a style guide and plain English
  • Be aware of the user-centred approach to content design and of the importance of explaining design decisions in a way that other people understand
  • Know why it's important to put forward the case for content design within the department
  • Be aware of how to plan user research and of how to use data and research to inform content design decisions
  • Be able to handle constructive criticism of your work and to constructively review other people’s work
  • Be able to understand how your work fits into the wider context of the team and department
  • Proven working knowledge of multimedia Content Design, particularly focusing on user facing content which engages users to understand and adopt change
Nice-to-have skills and experience
  • Demonstrate experience of working in a large scale organisation and/or Government or Public Sector
  • Digital Workplace experience
EXPRESS INTEREST
Closing date for applications: 10/02/2023

DWP – Service Transformation Junior Content Designer JML (CD)

Closing date for applications: 10/02/2023


Specialist role:

Content designer

Location:

North West England

Organisation:

DWP - DWP Place - DWP Digital

Maximum day rate:

£350
FULL DETAILS / EXPRESS INTEREST HERE
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