EXPERIENCE
Essential skills and experience
- Can work within a multidisciplinary team across digital and non-digital channels
- Experience of managing agile delivery of projects/programmes
- Build relationships and work closely with policy, legal and other expert colleagues to make sure programme meets policy intent
- Understands the variety and complexity of users’ digital needs and how the programme will meet those needs. Understands the importance of assisted digital
- You will have experience of business operational process design, user research, user experience design and aspects of policy development to help manage delivery and setting the pace for delivery
- You will have the ability to adapt and reflect, be resilient but also able to recognise when something does not work and encourage a mind-set of experimentation
- The ADM will nurture relationships with senior stakeholders and lead on the development of business improvement
- You will act as a servant-leader and promote self-managing teams ensuring impediments and blockers are mitigated or removed
- The ADM will own business relationships with various teams across DWP and ensure that their programme has effective governance mechanisms
- Ensuring funding is in place and track spending on their programme
Nice-to-have skills and experience
- Experience in security or identity will be beneficial