DWP – DWP Service Transformation Digital Delivery Manager (DM)

Closing date for applications: 14/02/2023
Specialist role
Delivery manager
Summary of the work
The specialist will be an experienced digital project manager capable of working in a matrix environment to understand user needs, and work collaboratively to design clear and concise delivery plans. They will lead small groups of specialists drawn from the team in support of this aim
Latest start date
Expected contract length
6 months with an optional extension period of up to 2 months
North West England
Organisation the work is for
DWP - Service Transformation
Maximum day rate
Early market engagement
Who the specialist will work with
The specialist will work with stakeholders across Technology Services including Product Owners and Delivery teams and within a team alongside Portfolio Managers, Delivery Managers and Digital Engagement Managers. They will also work alongside other 3rd party suppliers engaged in delivering Service Now development work.
What the specialist will work on
This DPM will have Delivery Management expertise, working with a multidisciplined team, engaging across Technical Product and Delivery teams to understand requirements, manage stakeholders and develop plans. Progress reporting will also be required to a wide range of stakeholders. It would be beneficial if there was some knowledge Service Now, but it is not essential.
Address where the work will take place
Primarily at the DWP Digital Corporate Hub at 2 St Peters Square, Manchester. There may be occasional need to travel to other DWP hubs (e.g. Newcastle / Leeds / Blackpool) for workshops / user engagement
Working arrangements
Specialist will work 5 working days per week . Attendance on site will be 40% of the specialist's time in accordance with DWP's Hybrid working policy. The remainder of the specialist's time will be working remotely . Required days of attendance will be determined by DWP management The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday
Security clearance
All suppliers must BPSS cleared and On-Shore
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
-Work well as the lead of a team and keep the team motivated to perform well -Transfer knowledge gained through the team and be willing to share experiences across the wider department. -Be transparent and collaborative when making decisions -Is accountable and takes responsibility for their work -Can work with colleagues with little or no technical knowledge
Assessment methods
Evaluation weighting
Technical competence 70% Cultural fit 5% Price 25%
Essential skills and experience
  • Demonstrate experience in managing a Digital Delivery
  • Experience of working in a large scale organisation
  • Experience of managing Digital Delivery in an Agile working environment
  • Ability to plan sprints and undertake Milestone Planning . Remove blockers from sprints allowing completion of stories assigned/escalate ensuring delivery is completed to expected standards and within timescales
  • Experience of managing Risks, issues and dependencies
  • Experience of stakeholder engagement, managing expectations, ensuring updated with progress, risks and issues
  • Providing support and guidance to team members in looking for solutions to issues impacting delivery
  • Experience of deploying End User Computing solutions
  • Experience of deploying Microsoft products, Cloud Hosting solutions
Nice-to-have skills and experience
  • Knowledge of delivery of enterprise-wide Microsoft products, End User Computing and Service Now.

Closing date for applications: 14/02/2023

DWP – DWP Service Transformation Digital Delivery Manager (DM)

Closing date for applications: 14/02/2023

Specialist role:

Delivery manager


North West England


DWP - Service Transformation

Maximum day rate:


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