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DCMS – User Researcher copy

Closing date for applications: 11/06/2019
OVERVIEW OF ROLE
Specialist role
 User researcher
Summary of the work
 A user researcher is required to capture and baseline requirements by identifying and researching user needs, benchmarking and presenting these finding which shows examples of user stories with clear acceptance criteria in a comprehensive report.
Latest start date
 08/07/2019
Expected contract length
 6 months (with option to extend)
Location
 London
Organisation the work is for
 DCMS
Maximum day rate
 Up to £500
ABOUT THE WORK
Early market engagement
 -
Who the specialist will work with
 IT Dept
What the specialist will work on
 Initial fast paced analysis of user requirements (10-15 days) Plan, design and analyse research and usability testing Generate user Persona and use scenarios Conduct heuristic evaluations Identify user requirements; help define project approach and user experience strategy Set conceptual design and suggest product direction based on field research and functional requirements Define user interaction model workflows Refine the interactive experience produce designs consistent with the DCMS identity Develop prototypes ranging from concepts to wireframes to high fidelity designs that represent the visual identity and interaction model required to ensure user success. Facilitate project communications through all phases of the lifecycle.
WORK SETUP
Address where the work will take place
 DCMS, 100 Parliament Street, SW1A 2BQ
Working arrangements
 On-site for face to face meetings as required.
Security clearance
 Minimum of BPSS / DBS clearance.
ADDITIONAL INFORMATION
Additional terms and conditions
 -
EVALUATION CRITERIA
How many specialists to evaluate
 5
Cultural fit criteria
 Be accountable and take responsibility for their work Be comfortable and adaptable speaking to non-technical user base Transparent and collaborative when making decisions Working collectively as a team with internal DCMS resources
Assessment methods
 Work history Interview Scenario or test
Evaluation weighting
 Technical competence 60% Cultural fit 20% Price 20%
EXPERIENCE
Essential skills and experience
  • Extensive experience of user journey mappings
  • Test hypotheses and generate specific kinds of insights into user behaviour and needs
  • Extensive experience of planning, and conducting user research programmes
  • Ability to analyse and develop actionable recommendations from user research
  • Working closely with design teams to incorporate user research findings into the design
  • Excellent communication skills both verbal and written
  • Manage effective engagement with all relevant stakeholders
  • Experience of working within an Agile framework
  • Degree in HCI/Usability/Cognitive Psychology or related field
Nice-to-have skills and experience
  • 1 years experience of user research within Government
  • 5 years experience as a user researcher
EXPRESS INTEREST
Closing date for applications: 11/06/2019

DCMS – User Researcher copy

Closing date for applications: 11/06/2019


Specialist role:

User researcher

Location:

London

Organisation:

DCMS

Maximum day rate:

Up to £500
FULL DETAILS / EXPRESS INTEREST HERE
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