EXPERIENCE
Essential skills and experience
- Evidence of documenting, critically reviewing and re-engineering business processes, workflows and business rules for large, transformational programmes of work
- Evidence of application of visionary and transformational thinking in relation to process definition, challenging the norms and driving whole scale change with demonstrable business benefit
- Evidence of encouraging business teams to make difficult decisions and leading and influencing discussions to drive this change forward
- Experience of using suitable methodologies, tools and standards (eg BPMN, LEAN)
- Experience in identifying solutions to problems that maximise organisational benefit while aligning with strategic direction
- Experience in identifying, shaping and specifying business and technical options to transform an organisations business and ways of working
- Evidence of working with Architects to document and design business and solution architecture
Nice-to-have skills and experience
- Ability to build and maintain a ‘toolkit’ of techniques and methodologies
- Experience driving outcomes and making decision effectively while also considering the point of view of others
- Experience demonstrating value of proposals to user and senior management groups using both written and verbal presentation skills
- Experience and evidence of contributing to clients Analyst & Service Design communities