EXPERIENCE
Essential skills and experience
- Lead a review of current business processes within LFB, confirm existing good practices, propose changes and additions to the business processes in accordance with current industry good practice
- Document the above processes in sufficient detail
- Produce a functional specification (Statement of Requirements) for the procurement of the solution, which shall incorporate current industry good practice, appropriate performance criteria, service level agreements and other features
- Set out requirements in a MoSCoW priority format (M= must haves, S = should haves, C= could haves, and W = won’t haves)
- Undertake stakeholder engagement, in particular within Finance, Procurement, Brigade Distribution Centre, Payroll and ICT departments and other end users
- Consider and review all end user experience, including those within the functions based at 169 Union Street, the needs of fire stations and fire safety department, and senior management
- Review and address system interface requirements
- Provide regular checkpoint and highlight reports to the project manager, including information on risks, issues and dependencies. Also provide ad hoc reports as requested from time to time
- Propose inputs into the project plan to ensure effective delivery of the outcomes of this contract
- Provide market intelligence, the identification and review of the types of solution available, including a shared service potentially, that could likely meet our requirements
- Lead the process of comparing the Brigade’s requirements with solutions (including shared service option) available in order to advise a ‘best fit’, including requirements fulfilment, costs and risks
- Lead the review and assessment of shared service opportunities
- Advise on contract model to manage the selected system(s)/supplier(s), including performance measures to ensure value is achieved throughout the life of the contract
- Develop evaluation criteria for the procurement decision
- Provide regular checkpoint and highlight reports to the project manager, including information on risks, issues and dependencies. The Consultant shall also provide ad hoc reports as requested
- Propose inputs into the project plan to ensure effective delivery of the outcomes of this contract
- Provide client side advice and adopt lead responsibility for the client function during the procurement phase of the finance and purchasing system
- Manage and deal with technical and functional tender clarification questions process in conjunction with LFB procurement personnel
- Assist with evaluation of bids and participate in the evaluation process
- In the event of a shared service option being chosen, lead the client side elements required in the access to and planned engagement of the shared service agreement