Business Analyst (BA)

Closing date for applications: 24/08/2020
Specialist role
Business analyst
Summary of the work
• Story development – analysing user needs and writing up for developers to implement. Support – managing feedback, identifying support issues, writing up in detail.Communications – producing user manuals, screencasts.Training – deliver training; develop “train the trainer” programme.Quality assurance – carrying out testing, producing test data/reports
Latest start date
Expected contract length
Until 31st March 2021 (with possible extension to summer 2021).
Organisation the work is for
The National Archives (with UK Parliament, Cabinet Office, Scottish Government, Scottish Parliament)
Maximum day rate
Early market engagement
Working with our supplier based in Australia, our project has delivered several iterations of a beta system which is now in use by users in the Scottish Government, Scottish Parliament, UK Parliament and UK Government. The product roadmap envisages a number of further releases focussing in particular on Westminster legislation while continuing to improve and enhance the tool for the current user base. You can view showcases of our work to date on our YouTube Channel
Who the specialist will work with
You will work collaboratively with the project team (Project lead, Product Manager and Project Manager), based in different locations in London and Scotland; and with the supplier based in Melbourne, Australia. You will also engage with users and other stakeholders in the partner organisations.
What the specialist will work on
ou will join a small project team delivering a web-based legislation drafting and management service. Working with the Product Manager, you will be a key link between service users, partner stakeholders, and the development team as we incrementally release the service to a growing user base.Tasks include the creation of training materials covering all system features, tailored to each partner organisation. You will attend regular meetings with our supplier and product owners to support the creation of requirements, and assist with regular backlog reviews and release testing. You will also work with the Project Manager to improve user support.
Address where the work will take place
The role will based at The National Archives, Kew, Richmond, Surrey TW9 4DU. However, working arrangement are flexible, with work required in Westminster and occasional trips to Scotland. Home/remote working is also available.
Working arrangements
The project team currently has very flexible arrangements and uses several on-line collaboration tools to enable them to work remotely much of the time. There is likely to be a need to attend regular (e.g. weekly) meetings in Westminster at various locations, and occasional meetings in Kew and Edinburgh. The role will also be required to attend conference calls from time to time outside standard office hours (e.g. 6:30am or 10pm) to work with our Australian-based supplier.This is a full time role (5 days per week/37 hours). However, applications from part-time workers or job shares will be considered.
Security clearance
Baseline security clearance will be required.
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
-To be effective you will be familiar with developing a range of digital / web services and solutions, where agile development methodologies have been applied. -You will be happy working independently and engaging effectively with a remote team. -You will be versatile in responding to changing circumstances as the project moves from phase to phase. -You will be comfortable working with a large volume of information on a complex subject matter and dealing with a range of subject matter experts from different organisations. -An eye for detail and the ability to spot inconsistencies and patterns in data will be needed. -You will be an excellent communicator and be able to rationalise complex information to make it understandable for others to work with. -You will be flexible, with a willingness to learn, explore and develop new skills.
Assessment methods
Evaluation weighting
Technical competence 60% Cultural fit 20% Price 20%
Essential skills and experience
  • Ability to analyse user needs/business requirements and to produce user stories that developers can implement
  • Communicating complex information including good verbal and written skills
  • Communicating complex information including running formal training sessions/programmes
  • Communicating complex information including communicating technical information to both technical and non-technical audiences
  • Developing test scripts and carrying out testing in a logical and systematic way, providing feedback to developers
  • Effective team working skills to ensure constructive use of everyone’s skills and experience within the team
  • Basic understanding of XML
  • Able to quickly grasp a wide range of technologies and understand complex systems
  • Experience of working on Agile development projects
  • Experience of working in a multi-disciplinary team, designing user-focused digital systems
  • Experience of forming effective working relationships with key customers, stakeholders and colleagues within a complex management structure
  • Experience of developing training materials for bespoke systems
Nice-to-have skills and experience
  • Be able to create engaging screencasts
  • Experience of working on document production/editing/management systems

Closing date for applications: 24/08/2020

Business Analyst (BA)

Closing date for applications: 24/08/2020

Specialist role:

Business analyst




The National Archives (with UK Parliament, Cabinet Office, Scottish Government, Scottish Parliament)

Maximum day rate:


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