EXPERIENCE
Essential skills and experience
- Ability to analyse user needs/business requirements and to produce user stories that developers can implement
- Communicating complex information including good verbal and written skills
- Communicating complex information including running formal training sessions/programmes
- Communicating complex information including communicating technical information to both technical and non-technical audiences
- Developing test scripts and carrying out testing in a logical and systematic way, providing feedback to developers
- Effective team working skills to ensure constructive use of everyone’s skills and experience within the team
- Basic understanding of XML
- Able to quickly grasp a wide range of technologies and understand complex systems
- Experience of working on Agile development projects
- Experience of working in a multi-disciplinary team, designing user-focused digital systems
- Experience of forming effective working relationships with key customers, stakeholders and colleagues within a complex management structure
- Experience of developing training materials for bespoke systems
Nice-to-have skills and experience
- Be able to create engaging screencasts
- Experience of working on document production/editing/management systems