111 Online Implementation Manager

Closing date for applications: 26/06/2019
OVERVIEW OF ROLE
Specialist role
Delivery manager
Summary of the work
Support outstanding implementation activities; manage the BAU transition; input findings to the comms team; input findings to the development team; input findings to the user research team
Latest start date
05/08/2019
Expected contract length
12 months
Location
London
Organisation the work is for
NHS Digital
Maximum day rate
£675 outside of IR35
ABOUT THE WORK
Early market engagement
-
Who the specialist will work with
Internal and external stakeholders
What the specialist will work on
• Plan the transition of 111 online which needs to become a locally managed service • Provide guidance and consolidated feedback from local areas as well as recommendation in relation to the implementation and testing of future changes to NHSD’s 111 online product • Provide recommendation to the product team to surface changes and ensure this additional functionality is safely and effectively implemented at a local level • Develop tools and collateral to support the implementation of key changes and functionality to 111 online • Develop, coordinate and execute testing schedules working with local providers and Directory of Service leads.
WORK SETUP
Address where the work will take place
Various stakeholders locations / remote working / London
Working arrangements
London based - with remote working, with requirement to meet stakeholders at the various locations. Only approved expenses supported by valid receipts in line with NHS Digital Travel policy will be paid. Expenses are capped to a maximum of 10% of the contract value
Security clearance
BPSS
ADDITIONAL INFORMATION
Additional terms and conditions
-
EVALUATION CRITERIA
How many specialists to evaluate
3
Cultural fit criteria
Work as a team with NHSD and other stakeholders and at all levels of seniority Use Agile approach for delivery rooted on collaboration and transparency
Assessment methods
Work history Reference Interview Scenario or test Presentation
Evaluation weighting
Technical competence 60% Cultural fit 20% Price 20%
EXPERIENCE
Essential skills and experience
  • Expert knowledge of implementing change at CCG and STP level including a good understanding of NHS structures
  • Familiarity both with the UEC structures and the individuals
  • Understanding of the Digital Transformation agenda and national policy for Urgent and Emergency Care, specifically Integrated Urgent Care
  • Having extensive experience with NHS commissioning or procurement processes, stakeholder relations, and project management
  • Experience related to case management and patient transfer processes
  • Demonstrable experience of working within a fast-paced environment, conducting stakeholder management activities while reconciling conflicting information; excellent written and verbal communications skills, experience of producing reports for MDT audiences
  • Excellent planning skills and ability to work with conflicting priorities
Nice-to-have skills and experience
  • -

Closing date for applications: 26/06/2019

111 Online Implementation Manager

Closing date for applications: 26/06/2019


Specialist role:

Delivery manager

Location:

London

Organisation:

NHS Digital

Maximum day rate:

£675 outside of IR35

FULL DETAILS / EXPRESS INTEREST HERE
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