Specialist role |
User researcher |
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Summary of the work |
To complete user research on participants on a renewable heat scheme across a range of business premises and levels of computer literacy. We require the UR to gather data on what their views are on current functionality and any additional functionality that will make for a better customer experience |
Latest start date |
18/11/2019 |
Expected contract length |
Through to 31 March 2020 (4 ½ months) |
Location |
London |
Organisation the work is for |
Office for Gas and Electricity Markets |
Maximum day rate |
Please specify required day rate |
Early market engagement |
- |
|---|---|
Who the specialist will work with |
The team at present consists of a delivery manager, senior development lead and support staff. |
What the specialist will work on |
To complete further user research on various participants on the non-domestic renewable heat scheme to understand and document requirements for a redesigned register. Participants will be a mix of old and new entrants to the scheme across a range of business premises including farms, factories ,SME's ,hotels and other identified participants. These will be from various part of the UK and will be a mix of assisted digital participants and people at varying levels of computer literacy including presenting results to senior leadership teams. |
Address where the work will take place |
England |
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Working arrangements |
On site as required and when required off site at participants premises. To attend team meetings to update on progress |
Security clearance |
SC |
Additional terms and conditions |
- |
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How many specialists to evaluate |
4 |
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Cultural fit criteria |
Be a good team player Share information and be open to suggestions Offer advice to others if required Flexible approach to work Happy to seek and take direction |
Assessment methods |
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Evaluation weighting |
Technical competence 60% Cultural fit 20% Price 20% |
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