User Researcher – Discoveries within NHS (UR)

Closing date for applications: 01/11/2022
OVERVIEW OF ROLE
Specialist role
User researcher
Summary of the work
Work with business leads within the NHS to identify their users and to gather user requirements to form problem statements and to 'test' if digital requests will meet user needs. This role is key in helping teams pass the CDDO Service Assessment.
Latest start date
14/11/2022
Expected contract length
Location
No specific location, for example they can work remotely
Organisation the work is for
Health Education England
Maximum day rate
Please specify required day rate
ABOUT THE WORK
Early market engagement
Who the specialist will work with
This role will work with the Enterprise Discovery Manager within the Enterprise Architecture Service and will be operating at a senior level.
What the specialist will work on
1. Conduct user research to identify problems and challenges with business teams2. Help business leads gather the user research needed as part of the Service Assessment3. Create the standard on what a good ' Discovery' looks like4. Review external Discoveries
WORK SETUP
Address where the work will take place
The team is based in London and Manchester however we conduct most of our work remotely
Working arrangements
Mostly remote but there might be the odd occasion where the team meeting face to face.
Security clearance
ADDITIONAL INFORMATION
Additional terms and conditions
EVALUATION CRITERIA
How many specialists to evaluate
3
Cultural fit criteria
-take responsibility for their work -can work with clients with low understanding of user research -be comfortable standing up for their discipline -share knowledge and experience with other team members -challenge the status quo
Assessment methods
Evaluation weighting
Technical competence 40% Cultural fit 20% Price 40%
EXPERIENCE
Essential skills and experience
  • Have experience in using both qualitative and quantitative user research methods
  • Be able to work autonomously
  • Be able to work at a senior level
Nice-to-have skills and experience
  • Have knowledge of the NHS and HealthCare settings
  • Understand and experience of the GDS phases

Closing date for applications: 01/11/2022

User Researcher – Discoveries within NHS (UR)

Closing date for applications: 01/11/2022


Specialist role:

User researcher

Location:

No specific location, for example they can work remotely

Organisation:

Health Education England

Maximum day rate:

Please specify required day rate

FULL DETAILS / EXPRESS INTEREST HERE
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