EXPERIENCE
Essential skills and experience
- MOD DV clearance required on day one of the appointment due to the sensitivity of the role
- Must have experience compiling technical documentation to a high quality standard, for use by an audience with a specified level of technical competence & baseline training/experience
- Have experience producing Support Task Analysis (STA), Work Instructions (WI), Build Guide and Supporting Documents
- Must have techical and product knowlege of Microsoft Unified Communications
- Must have techical and product knowlege of Oracle Unified Communications
- Must have techical and product knowlege of Dell Server Hardware
- Must have techical and product knowlege Server Virtualisation with VMware and Hyper-V
- Must have techical and product knowlege of CISCO Unified Communications
- Minimum 3 years Technical Author experience
Nice-to-have skills and experience
- Previous experience working with the MOD
- Previous exeperience providing Technical authoring, reviewing and quality assurance of GFI documentation