Programme Delivery Manager (PM)

Closing date for applications: 22/06/2020
Specialist role
Programme Manager
Summary of the work
The newly established Centre for Digital Public services is seeking a Programme Delivery Manager to help it coordinate and manage a programme of rapid discovery/alpha projects that aim to demonstrate, curate and share best practice in service delivery, develop and agree standards and build digital capability in Wales.
Latest start date
Expected contract length
Six months with the possibility of a 2 month extension
Organisation the work is for
Centre for Digital Public Services
Maximum day rate
Early market engagement
Who the specialist will work with
You will work closely with: * Chair of the Centre * Business Director * suppliers * the devolved Welsh public sector including local government, NHS Wales and Welsh Government * external organisations based in Wales
What the specialist will work on
The Centre for Digital Public Services is a new arm's-length body funded by Welsh Government that aims to transform the design and delivery of digital public services in Wales. We need a Programme Delivery Manager to coordinate and run the three main parts of our alpha phase: 1. squads/teams to run rapid discovery/alpha phases across the public sector in Wales 2. a knowledge sharing hub of good digital practice 3. an academy for skills and capability to train leaders and practitioners 4. other responsibilities to assist in the setup for the Centre
Address where the work will take place
The Centre for Digital Public Services has an all-Wales remit. We expect that the role can be delivered remotely for the foreseeable future making extensive use of video conference technologies. Depending on guidance and circumstances during these unprecedented times, the Centre plans to take physical office space in Ebbw Vale, South Wales. The Business Director and Chair are both based in South Wales.
Working arrangements
We expect this work will be done remotely for the foreseeable future. Should official guidance change during the duration of this engagement, you may be expected to attend meetings across Wales. The day rate is inclusive of all expenses and we would expect to make optimum use of video conference technology where appropriate.
Security clearance
At minimum a security clearance at Baseline Personnel Security Standard (BPSS) will be required.
Additional terms and conditions
This role is outside of IR35
How many specialists to evaluate
Cultural fit criteria
Have a proven approach to transferring knowledge and experience to create a sustainable legacy Have the ability to challenge in a healthy way Share knowledge across teams Have a proven ability to manage and building relationships with multiple stakeholders and suppliers Take responsibility for owning issues and resolving and problems
Assessment methods
Evaluation weighting
Technical competence 60% Cultural fit 20% Price 20%
Essential skills and experience
  • Demonstrable evidence of having delivered multiple agile programmes and products/services
  • Demonstrable evidence of managing programmes with multiple suppliers
  • Demonstrable evidence of managing complex stakeholder situations
  • Experience in leading a collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of multidisciplinary teams
  • Demonstrable experience of mentoring and coaching more junior team members
  • Proven ability to challenge and remove any unnecessary barriers to service delivery
  • Understanding of user centred service design practices, Government Digital Service Standards and the assessment process
  • Strong negotiation skills and the ability to influence external partners, suppliers, stakeholders and customers to secure mutually beneficial outcomes
Nice-to-have skills and experience
  • Knowledge of Government procurement landscape for digital and technology products and services
  • Experience working in the Welsh public sector
  • Ability to create concise and insightful communications for dissemination to all stakeholder groups

Closing date for applications: 22/06/2020

Programme Delivery Manager (PM)

Closing date for applications: 22/06/2020

Specialist role:

Programme Manager




Centre for Digital Public Services

Maximum day rate:


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