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Microsoft Dynamics 365 Customer Relationship Management Senior Solutions Architect (TA)

Closing date for applications: 04/12/2019
OVERVIEW OF ROLE
Specialist role
 Technical Architect
Summary of the work
 The ECRM project has the objective to deliver an enterprise CRM platform built on MS Dynamics 365 upon which the agency can build out ECRM services. We require experience of delivering enterprise CRM solution architecture services through design, development, implementation and service support into a software as a service environment.
Latest start date
 06/01/2020
Expected contract length
 12 months
Location
 South West England
Organisation the work is for
 The Driver and Vehicle Standards Agency (DVSA)
Maximum day rate
 £915
ABOUT THE WORK
Early market engagement
 -
Who the specialist will work with
 Working to the ECRM Project Programme Manager and with the ECRM Project Team. Collaberate with Governance boards and project teams as and when required to inform enterprise CRM artefact production and sign off. Governance engagement including but not limited to: - Solutions Design Board (SDB) - Architecture Review Board (ARB) - Architecture Steering Group (ASG) - ECRM Project Board - CVS Project Board - Future Theory Test Project Board - Data Repository Project Board - The ICE (IS2003 Contract Exit) Project Board
What the specialist will work on
 Produce a solutions architecture design for enterprise level Microsoft Dynamics CRM implementation to obtain the best value from the Microsoft Dynamics Platform. Ensure development teams: - abide by the GDS Technology codes of Practice. - leverage reusable assets and create future proof, maintainable solutions. - identify, package and document code adopting an open source and standards approach. - directly influence the development of common schemas, and ensure a reusable component repository, integration methods for both internal and external data sources and third-party applications. - direct platform upgrade management risks and mitigations. Ensure a quality CRM solution is delivered and maintainable.
WORK SETUP
Address where the work will take place
 Primarily Bristol. You may also be required to do work in other DVSA locations in Nottingham, Birmingham, Swansea, Newcastle, Leeds.
Working arrangements
 Based in the Bristol DVSA office. The individual is required Bristol to attend face to face meetings with the core project team. However DVSA makes use of various technologies (examples being Skype for Business, Microsoft Teams, MS Office 365), to support collaberative working at a distance with others. Occassional travel to other DVSA locations may be required. DVSA does not have a work from home policy, however management have discretion at a local level to allow occassional remote working, including home working. This provides for efficient working practices that can best accomodate the needs of the organisation and the individal.
Security clearance
 BPSS. Baseline Personnel Security Standard
ADDITIONAL INFORMATION
Additional terms and conditions
 -
EVALUATION CRITERIA
How many specialists to evaluate
 4
Cultural fit criteria
 Work as a team member within our organisation working with other suppliers Be inclusive in your working Be transparent and collaborative when making decisions Deliver evidence decisions based on qualitive and quantitive assessment of facts and assumptions. Have a no-blame culture. Encourage people including self to learn from mistakes and improve Be confident and clear in communicating when bridging the gap between technical and non technical colleagues Work self sufficiently and independantly
Assessment methods
Evaluation weighting
 Technical competence 65% Cultural fit 15% Price 20%
EXPERIENCE
Essential skills and experience
  • Technical competence to direct technical delivery teams in the development of a quality MS Dynamics CRM platform is delivered
  • Use of industry standard tools and technologies to design and document solutions designs
  • Designing a Dynamics CRM platform enterprise scaled solution design that supported compliance with the GDS Technology codes of Practice
  • Ensuring development teams leveraged reusable assets and created future proof, maintainable solutions
  • Ensuring developers identified, packaged and documented code adopting an open source and standards approach
  • Directly influencing the development of common schemas, and ensure a reusable component repository
  • Ensuring integration methods for both internal and external data sources and third-party applications
  • Directing platform upgrade management risks and mitigations
  • Bridging the gap between technical and non-technical people
  • Listening to the needs of the technical and business stakeholders and interpreting between them through proactive and reactive communication
  • Making and guiding demonstrable effective decisions
  • Understanding and resolving technical solution disputes across varying levels of complexity and risk
  • Working with business and technology stakeholders to translate business problems into technical solution designs
  • Creating an optimal design through an iterative process, aligning the user need with the system requirements and organisational objectives
  • Lookin beyond the immediate technical problem and identification of the wider implications
  • Knowing relevant historical context and future impact, understanding how current work fits in broader contexts and strategies, and looking for deeper underlying problems and opportunities
  • Experienced with the following tools: Visual Studio; Azure DevOps; Visio, Archimate, Sparx or other modelling tool; Advanced Word, Excel, PowerPoint; or comparable tools
  • Experienced with the following tools: Dynamics 365 tools - Configuration Migration tool, Package Deployer, Plug-in Registration tool, Solution Packager tool; or comparable tools
Nice-to-have skills and experience
  • Expect awareness/familiarity with surrounding technologies such as: PowerBI; PowerApps; Microsoft Flow; Azure Logic Apps; Azure Service Bus; Azure Functions; Azure AD & Azure AD B2C; or comparable tools
  • Expect awareness/familiarity with surrounding technologies such as: SQL Server Reporting Services (SSRS); SQL Server Integration Services (SSIS) and Kingswaysoft SSIS Integration Toolkit; SharePoint; or comparable tools
EXPRESS INTEREST
Closing date for applications: 04/12/2019

Microsoft Dynamics 365 Customer Relationship Management Senior Solutions Architect (TA)

Closing date for applications: 04/12/2019


Specialist role:

Technical Architect

Location:

South West England

Organisation:

The Driver and Vehicle Standards Agency (DVSA)

Maximum day rate:

£915
FULL DETAILS / EXPRESS INTEREST HERE
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