EXPERIENCE
Essential skills and experience
- Specialist must be employed by an accredited BMC Partner
- Specialist must have 3+ years of experience with BMC Discovery in both an On Premise setting or in the Public Cloud
- Specialist must be able to demonstrate troubleshooting techniques to be able to ensure that Discovery remains above 95% of discoverable Configuration items (CI)
- Specialist must be able to demonstrate experience of using integrating Discovery data with a third party CMDB ( ServiceNow preferable )
- Specialist must have experience of migration between Discovery Scanners and Outposts
- Specialist must be able to demonstrate extensive experience of Discovery pattern creation
- Specialist must be able to demonstrate capability for keeping environments up to date with BMC released patch lifecycle
- Specialist must be able to demonstrate ability to be able to train the permanent team, creating process documentation as appropriate
- Specialist must be able to demonstrate extensive experience of being able to define, and document, architectural approaches and follow with low level design documentation