EXPERIENCE
Essential skills and experience
- Ability to absorb information and understand the challenge quickly
- Ability to quickly identify patterns and opportunities within analytical data
- Experience of identifying opportunities within complex user journeys
- Experience of being paired with a UX Designer to rapidly develop prototypes
- Experience of running/facilitating user research sessions including focus groups and lab interviews
- Experience of working within scrum teams, following an agile delivery methodology
- Experience of prototyping tools
- Experience of creating personas
Nice-to-have skills and experience
- Experience designing services for users with low digital literacy