DWP Content Designer (CD)

Closing date for applications: 05/09/2022
Specialist role
Content designer
Summary of the work
The specialist will be an experienced Content Designer capable of working in a matrix environment to understand user needs, and work collaboratively to design clear, compelling and impactful solutions
Latest start date
Expected contract length
6 months with an optional extension period of up to 2 months
North West England
Organisation the work is for
DWP Digital (Service Transformation) Digital Capability
Maximum day rate
Early market engagement
Who the specialist will work with
The specialist will work with stakeholders across Technology Services including Product Owners and Delivery teams. Within the team they will work with Digital Engagement Managers, other Content Designers and Delivery Managers.
What the specialist will work on
The specialist will work with Digital Engagement (Comms) Managers, Product Owners and Delivery teams as part of the Digital Confidence and Capability suite of work. The specialist will work with the teams to develop content which effectively develops and communicates how we can improve Digital skills across the DWP. The specialist will work with colleagues within the Digital Workplace Champion (DWC) Network team to design and deliver ways to support the DWC community to improve engagement and take-up.
Address where the work will take place
Primarily at the DWP Digital Corporate Hub2- St Peters Square, Manchester - although there may be a requirement to work from other DWP locations in the North West.
Working arrangements
Specialist will work 5 working days per week . Attendance on site will be 40% of the specialist's time in accordance with DWP's Hybrid working policy. The remainder of the specialist's time will be working remotely . Required days of attendance will be determined by DWP management The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday
Security clearance
All suppliers must BPSS cleared and On-Shore
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
-Work well as the lead of a team and keep the team motivated to perform well -Transfer knowledge gained through the team and be willing to share experiences across the wider department. -Be transparent and collaborative when making decisions -Is accountable and takes responsibility for their work -Can work with colleagues with little or no technical knowledge
Assessment methods
Evaluation weighting
Technical competence 60% Cultural fit 20% Price 20%
Essential skills and experience
  • Be an experienced Content Designer with demonstrable experience of creating user facing multimedia content
  • Be able to collaborate with multi-disciplinary teams
  • Be able to work with stakeholders to drive actionable outcomes
  • Be able to work within a team
  • Experienced Content Designer with proven working knowledge of multimedia Content Design, particularly focusing on user facing content
  • Able to collaborate with multi-disciplinary teams to understand user behaviour, feedback, and co-design content
  • Able to work with stakeholders from multiple business areas to drive a clearly defined common view of content needs and how to achieve them
  • Understands the importance of, and can apply, good relationship management skills
  • Has well developed organisational and project support skills
Nice-to-have skills and experience
  • Understands the social and technological context for government services
  • Demonstrate experience of working in a large scale organisation and/or Government or Public Sector
  • Demonstrate Digital Workplace experience

Closing date for applications: 05/09/2022

DWP Content Designer (CD)

Closing date for applications: 05/09/2022

Specialist role:

Content designer


North West England


DWP Digital (Service Transformation) Digital Capability

Maximum day rate:


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