DWP Business Analyst 4 (DWP Place) (BA)

Closing date for applications: 01/02/2022
Specialist role
Business analyst
Summary of the work
The specialist will need to be highly experienced with the ServiceNow product including implementation of continuous improvement iterations, deal with the development and design of features and applications. They will work within the overall Software Development Lifecycle Process as part of a delivery team supporting delivering iterative benefits .
Latest start date
Expected contract length
6 months with an optional extension period of up to 2 months
North West England
Organisation the work is for
DWP - DWP Place
Maximum day rate
Early market engagement
Who the specialist will work with
The specialist will work with the existing DWP Augmented Teams, this will consist of DWP Digital staff and other 3rd party suppliers engaged in Service Now development work
What the specialist will work on
The DWP are looking to engage with a supplier to provide a Business Analyst preferably with Agile experience to work with the existing DWP Place Integration and Continuous Improvement team.The role of a ServiceNow Business Analyst is to design and develop solutions to meet requirements as directed and according to departmental policy to improve the capability, usability and stability of the ServiceNow platform. ceremonies, Stakeholder engagement, reporting, dependency management. Knowledge of Service now or knowledge of delivering Integration components desirable but not essential
Address where the work will take place
Primarily at the DWP Digital Corporate Hub2- St Peters Square, Manchester - although there may be a requirement to work from other DWP locations in the North West.
Working arrangements
Specialist will work 5 working days per work remotely until further notice. The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday
Security clearance
All suppliers must BPSS cleared and On-Shore
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
-Work well as the lead of a team and keep the team motivated to perform well -Transfer knowledge gained through the team and be willing to share experiences across the wider department. -Be transparent and collaborative when making decisions -Is accountable and takes responsibility for their work -Can work with colleagues with little or no technical knowledge
Assessment methods
Evaluation weighting
Technical competence 70% Cultural fit 5% Price 25%
Essential skills and experience
  • Be highly experienced in business analytics
  • Planning Skills - Agile Sprints, milestone planning
  • Risk Management: Issues and Dependencies
  • Stakeholder Management, Communication, presentation and facilitation, able to run key Agile Ceremonies such as stand-up retrospectives. Desirable skills: knowledge of Service Now and or delivery of Digital integration requirements
Nice-to-have skills and experience
  • -Agile team development skills -Service Now knowledge

Closing date for applications: 01/02/2022

DWP Business Analyst 4 (DWP Place) (BA)

Closing date for applications: 01/02/2022

Specialist role:

Business analyst


North West England


DWP - DWP Place

Maximum day rate:


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