Defence Cyber Protection Partnership DCPP – Process Administrator (BA) 1

Closing date for applications: 03/11/2022

OVERVIEW OF ROLE

Specialist role	Business analyst
Summary of the work	There is a requirement for a process administrator to work with and support the DCPP team, reviewing and processing forms in a timely fashion. To handle customer issues and requests via email /telephone and to ensure all information is collated correctly and is accessible to the appropriate teams.
Latest start date	12/12/2022
Expected contract length	The resource will be required until 31st March 2023
Location	East of England
Organisation the work is for	Ministry of Defence (MOD)
Maximum day rate	Please specify required day rate

ABOUT THE WORK

Early market engagement
Who the specialist will work with	DCPP TeamData TeamAudit TeamResilient by Design Project Team
What the specialist will work on	Support the team by reviewing and processing forms in a timely fashion. Ensure any risks, issues and trends are highlighted to the broader team. Handle customer issues and requests via email and/or telephone. Additionally, this role will ensure the collated information is accurate, current and accessible to the Data and Audit teams, as well as assisting with any queries the teams may have. There is also an expectation to have some cross-over and collaboration with other temporary staff in this team.

WORK SETUP

Address where the work will take place	RAF Wyton with occasional travel to London or Corsham.
Working arrangements	Your primary location will be RAF Wyton, with limited remote working when specific tasks allow. Occasional travel from Wyton to London or Corsham will be required (approximately once a month).
Security clearance	Active SC clearance is required by the start date of the contract, this will not be sponsored by the MOD.

ADDITIONAL INFORMATION

Additional terms and conditions	The submitted day rate should include any expected travel costs to and from RAF Wyton as the main place of work. T&S will be reimbursable when travelling to alternate locations such as London and Corsham. All expenses must be pre-agreed between the parties and must comply with the MOD Travel and Subsistence (T&S) Policy.Off-payroll working rules apply (IR35 in-scope). Any Personal Services Company (PSC) candidates will require to come through an umbrella company.

Additional terms and conditions

The submitted day rate should include any expected travel costs to and from RAF Wyton as the main place of work. T&S will be reimbursable when travelling to alternate locations such as London and Corsham. All expenses must be pre-agreed between the parties and must comply with the MOD Travel and Subsistence (T&S) Policy.Off-payroll working rules apply (IR35 in-scope). Any Personal Services Company (PSC) candidates will require to come through an umbrella company.

EVALUATION CRITERIA

How many specialists to evaluate	3
Cultural fit criteria	-Work as a team with our organisation and other suppliers. (3%) -Be transparent and collaborative when making decisions. (2%) -Have a no-blame culture and encourage people to learn from their mistakes. (2%) -Take responsibility for their work share knowledge and experience with other team members. (3%)
Assessment methods
Evaluation weighting	Technical competence 60% Cultural fit 10% Price 30%

EXPERIENCE

Essential skills and experience

Provide evidence to show experience and understanding of working with MS Office applications (mostly excel)
Provide evidence and experience to demonstrate competence with email and telephone communications
Provide evidence and experience to demonstrate good organisation skills throughout project delivery
Provide evidence and experience to demonstrate customer communication skills throughout project delivery
Provide evidence of previous experience working in a large company or Government department

Nice-to-have skills and experience

Provide evidence to show experience and understanding of working with Excel Macros
Has proven experience with providing process administrators in a large company or Government department

EXPRESS INTEREST

Closing date for applications: 03/11/2022