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Carry out research on user requirements for a new register platform for a renewable heating scheme.

Closing date for applications: 26/07/2019
OVERVIEW OF ROLE
Specialist role
 User researcher
Summary of the work
 To complete user research on participants on a renewable heat scheme across a range of business premises and levels of computer literacy. We require the UR to gather data on what their views are on current functionality and any additional functionality that will make for a better customer experience
Latest start date
 05/08/2019
Expected contract length
 1 MONTH
Location
 London
Organisation the work is for
 Ofgem
Maximum day rate
 Please specify required day rate
ABOUT THE WORK
Early market engagement
 -
Who the specialist will work with
 The team at present consists of a project manager , senior development lead and support staff.
What the specialist will work on
 To complete user research on various participants on a renewable heat scheme to understand and document there requirements for a new register.Participants will be a mix of old and new entrants to the scheme across a range of business premises including farms, factories , SME's ,hotels and other identified participants. These will be from various part of the UK and will be a mix of assisted digital participants and people at varying levels of computer literacy.
WORK SETUP
Address where the work will take place
 England , Scotland , Northern Ireland Wales In Scheme participants premises and possibly by calls or forums
Working arrangements
 Onsite as required and when required off site at participants premises. To attend team meetings to update on progress
Security clearance
 -
ADDITIONAL INFORMATION
Additional terms and conditions
 -
EVALUATION CRITERIA
How many specialists to evaluate
 10
Cultural fit criteria
 Be a good team player share information and be open to suggestions Offer advice to others if required Flexible approach to work Happy to seek and take direction
Assessment methods
 Work history
Evaluation weighting
 Technical competence 60% Cultural fit 20% Price 20%
EXPERIENCE
Essential skills and experience
  • The ideal candidate will be well versed in GDS requirements
  • Demonstrable experience of delivering similar high quality user research to government departments or agencies within the UK
  • Good Stakeholder management
  • Skilled in agile working
Nice-to-have skills and experience
  • A knowledge or understanding of renewable energy support schemes and relevant technologies would be beneficial
EXPRESS INTEREST
Closing date for applications: 26/07/2019

Carry out research on user requirements for a new register platform for a renewable heating scheme.

Closing date for applications: 26/07/2019


Specialist role:

User researcher

Location:

London

Organisation:

Ofgem

Maximum day rate:

Please specify required day rate
FULL DETAILS / EXPRESS INTEREST HERE
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