CAID Senior Product Manager

Closing date for applications: 12/06/2019
Specialist role
Product manager
Summary of the work
To ensure that CAID continues to meet the evolving needs of policing and law enforcement community engagement will also be required with U.K. police and the NCA, the Internet Watch Foundation plus international partner agencies (e.g. Interpol). The requirement to establish a product roadmap will mean working with CAID suppliers.
Latest start date
Expected contract length
12 months with options for 12 months extension
South East England
Organisation the work is for
Home Office
Maximum day rate
Early market engagement
Who the specialist will work with
The Senior Product Manager will need to engage with members of the CAID Project Team and Home Office stakeholders responsible for programme delivery, live service operations and policy direction. This will include police teams directly involved in delivering CAID as well as the suppliers managing live service operations.
What the specialist will work on
Establish and maintain strategic direction for CAID to ensure CAID continues to meet the evolving needs of the Police Service and other stakeholders. Develop, in conjunction with key stakeholders, a roadmap for the medium and long-term, to be in place post-project. This model will cover the strategic direction, referred to above. Establish and maintain appropriate stakeholder structures (user groups, supplier management meetings etc.) to gather requirements, agree business processes and disseminate best practice to operate as a part of the above governance model. Identify CAID related risks/ issues and manage activity to reduce their impact on all stakeholders.
Address where the work will take place
2 Marsham Street and travel where required
Working arrangements
Some remote working is acceptable, supported by a Home Office laptop to enable collaboration and sensitive material to be exchanged. Some meetings can be by conference call, but significant stakeholder meetings are expected to be face-to-face at a Home Office location or partner visit with occasional international travel likely.
Security clearance
SC or ability to be SC cleared and will require NPPV3.
Additional terms and conditions
HO retains all IPR in respect of any service or software created.
How many specialists to evaluate
Cultural fit criteria
Make recommendations for decisions and options Personal management of time within a team to best deliver the scope of work Challenge assumptions but remain willing to compromise when it is beneficial to progress
Assessment methods
Work history Interview
Evaluation weighting
Technical competence 70% Cultural fit 10% Price 20%
Essential skills and experience
  • 5 years relevant experience of Product Management
  • Experience of Service Management and Live Operations
  • Must have detailed and proven knowledge/experience of the work of online CSAE investigation and systems
  • An understanding of core technical concepts related to the requirement
  • Minimum BA degree in business or a related field
Nice-to-have skills and experience
  • Knowledge and experience of proactively resolving service problems, ensuring that solutions continue to meet business requirements taking accountability for actions taken and decisions made
  • Demonstrable evidence of delivering a strategic plan for a technology product
  • Stakeholder management and supplier management experience

Closing date for applications: 12/06/2019

CAID Senior Product Manager

Closing date for applications: 12/06/2019

Specialist role:

Product manager


South East England


Home Office

Maximum day rate:


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