111 Online Data Analyst

Closing date for applications: 14/06/2019
Specialist role
Business analyst
Summary of the work
Provide data analysis expertise into the 111 online programme, working within the NHS Digital legal directions at all times. The work will consist of data portal refinement, CCG queries, product team queries, exec level queries, creation of KPI and benefit management dashboards and support to user research analytics.
Latest start date
Expected contract length
12 months
Organisation the work is for
NHS Digital
Maximum day rate
Early market engagement
Who the specialist will work with
Internal and external stakeholders
What the specialist will work on
To conduct the analysis of the different layers of data available in relation to the 111 online product. These include data from both user surveys and user research, aggregated live data, aggregated 111 telephone data to be used for comparisons, associated published datasets linked and data on implementation progress. The main deliverable will be the production and maintenance of data portals, dashboards, the documentation of dashboard formulas and a regular summary of findings and recommendations.
Address where the work will take place
Skipton House, 80 London Road, Elephant & Castle, London SE1 6LH
Working arrangements
Some travel might be required for visits to other sites, e.g. Southampton. - Provision for remote working. Only approved expenses supported by valid receipts in line with NHS Digital Travel policy will be paid. Expenses will not be paid to and from the base office in London. - Expenses are capped to a maximum of 5% of the contract value. The role is outside of IR35.
Security clearance
Additional terms and conditions
How many specialists to evaluate
Cultural fit criteria
Work as a team with NHSD and other stakeholders and at all levels of seniority Use Agile approach for delivery rooted on collaboration and transparency
Assessment methods
Work history Reference Interview Scenario or test Presentation
Evaluation weighting
Technical competence 60% Cultural fit 20% Price 20%
Essential skills and experience
  • Coding of analytical algorithms to support ad hoc data requirements, ensuring a valid use case is available and the request meets all legal directives for data usage
  • Demonstrable experience of working within a fast-paced environment, in an analyst or data scientist role; conducting and interpreting complex analysis and reconciling conflicting information; investigating and resolving data quality issues
  • Problem solving in novel areas, excellent written and verbal communications skills, experience of producing reports and presentations for both specialist and non-technical audiences
  • Advanced knowledge and experience of statistical analysis and competent use of SQL and of MS-Excel data analysis features with excellent planning skills and ability to work with conflicting priorities
  • Experience of working in the health sector and specifically of working with UEC data
  • Experience with a variety of professional data analysis tools including Power Bi and Tableau
Nice-to-have skills and experience
  • -

Closing date for applications: 14/06/2019

111 Online Data Analyst

Closing date for applications: 14/06/2019

Specialist role:

Business analyst




NHS Digital

Maximum day rate:


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